Refund Policy

Last updated: September 2026

1. General Refund Policy

This Refund Policy explains how iloveblr.com handles cancellations, refunds, failed transactions, promotional payments, advertising payments, and other payments made through services available on the website.

Different services may have different refund conditions. Where a service is provided by a third-party operator, booking partner, payment provider, advertiser, event organizer, or other external service provider, the terms applicable to that service may also determine whether a refund is available.

Payment of a fee does not automatically create a right to a refund. Refund eligibility depends on the nature of the service, its status, applicable cancellation rules, and whether the service has already been started, published, delivered, or consumed.

2. Bus Ticket Bookings

iloveblr.com may provide access to outstation bus ticket booking services through third-party booking platforms, operators, aggregators, or technology partners.

Once a bus ticket has been successfully booked, cancellation and refund eligibility may depend on the cancellation policy of the relevant bus operator or booking partner.

Any applicable cancellation charges, operator charges, booking charges, service charges, payment gateway charges, or other non-refundable amounts may be deducted from the amount eligible for refund.

3. Before Payment

Searching for buses, routes, fares, seats, trains, PNR information, events, offers, or other information generally does not create a payment obligation unless the user specifically proceeds with a paid service.

Users should verify the selected service, date, time, boarding point, destination, passenger information, price, and other booking details before completing payment.

4. Successful Booking

After a booking has been successfully confirmed, the refund or cancellation conditions applicable to that booking will normally be determined by the relevant operator or booking partner.

iloveblr.com cannot guarantee that a confirmed booking will be cancellable or fully refundable.

5. Cancellation and Refund Amount

Where cancellation is permitted, the refund amount may be different from the original amount paid.

The final refundable amount may be reduced by applicable cancellation fees, operator charges, service charges, booking fees, payment processing charges, or other amounts that are permitted under the applicable service terms.

6. Refund Processing Time

Once a refund has been approved or initiated, the time required for the amount to appear in the user's bank account, card, UPI account, or other payment method may depend on the payment gateway, bank, financial institution, booking partner, or other service provider.

iloveblr.com does not control the processing time of external banks, payment providers, operators, or financial institutions.

7. Failed or Unsuccessful Transactions

If a payment is deducted from the user's account but the requested service is not successfully completed, the payment may be automatically reversed or refunded through the relevant payment provider.

If the amount is not automatically reversed within the expected processing period, the user may contact us with the relevant transaction details so that the matter can be investigated.

8. Operator or Service Provider Cancellation

If a bus operator, event organizer, booking partner, or other service provider cancels a service, any available refund will generally be handled according to the applicable provider's rules.

Where iloveblr.com receives a refund from a service provider for a user's transaction, the applicable amount may be passed on to the user after deducting any permitted charges.

9. Paid Promotions, Sponsored Posts and Advertisements

iloveblr.com may offer paid promotional services for community posts, products, services, offers, events, announcements, sponsored content, banner advertisements, featured listings, highlighted posts, and other promotional placements.

A user, business, advertiser, event organizer, service provider, or other party may pay a fee to highlight, promote, sponsor, feature, or increase the visibility of a post, offer, event, product, service, or advertisement.

Promotional fees may vary depending on the type of promotion, duration, placement, visibility, size, position, campaign, or promotional package selected.

Payment for a sponsored post, advertisement, highlighted offer, event promotion, banner advertisement, featured listing, or similar service does not constitute an endorsement, verification, guarantee, or recommendation of the advertised product, service, business, event, offer, or person by iloveblr.com.

10. Refunds for Paid Promotional Services

Unless a particular promotional package expressly states otherwise, payments made for sponsored posts, featured posts, banner advertisements, paid event promotion, paid offer highlighting, featured listings, or similar promotional services are generally non-refundable once the promotional service has been started, published, scheduled, or delivered.

If a paid promotional service has not yet been started or published, a refund request may be considered at the discretion of iloveblr.com, subject to payment processing charges, third-party charges, or other costs already incurred.

A small fee paid only to highlight or increase the visibility of a community post, offer, event, advertisement, or listing is treated as a paid promotional service and is subject to the same refund conditions.

11. Removal or Rejection of Promotional Content

iloveblr.com may review, reject, restrict, edit, suspend, or remove promotional content, community posts, advertisements, offers, events, or listings that violate applicable law, our Terms and Conditions, content requirements, advertising standards, or other applicable policies.

If promotional content is removed, rejected, or disabled because of a violation by the advertiser or content provider, the promotional payment may not be refundable.

Payment for promotion does not guarantee that content will remain published for any particular period if removal is required or considered necessary under applicable rules or policies.

12. Changes to Advertisements or Promotions

After a promotional campaign, sponsored post, advertisement, event promotion, offer highlight, or banner has been published or started, changes requested by the advertiser may not qualify for a refund.

Changes to text, images, links, dates, prices, offers, placement, duration, or other promotional information may be subject to availability and may require additional charges.

13. Paid Event Promotion

Event organizers may pay iloveblr.com to promote or highlight an event, announcement, ticket information, venue, or related content.

Fees paid to iloveblr.com for event promotion are generally for advertising or promotional placement and are separate from any ticket price, entry fee, token fee, organizer fee, venue fee, or other amount charged by the event organizer.

Refunds for event tickets or event-related payments are normally governed by the event organizer or ticketing provider. Payment for promotional placement on iloveblr.com does not automatically create a right to a refund of event-related payments.

14. Offers and Featured Listings

Businesses or individuals may pay a small fee or other applicable charge to highlight an offer, deal, product, service, listing, or community post.

Such payment is for promotional visibility on iloveblr.com and does not guarantee sales, enquiries, customer response, availability, pricing, product quality, or any particular level of traffic or engagement.

Promotional fees are generally non-refundable once the highlighting or featured placement has been activated.

15. Free Information Services

General information services such as BMTC route information, Bengaluru Metro information, KIA airport bus information, train information, PNR-related information, public listings, general offers, events, and similar informational features may be provided without a separate fee.

Since these services are informational in nature, there is generally no refund applicable to the use of free information features.

16. Third-Party Services

Some services available through iloveblr.com may be provided by third-party operators, booking platforms, payment gateways, advertising platforms, event organizers, affiliate partners, or other service providers.

Where applicable, the refund, cancellation, dispute, and payment rules of the relevant third party may also apply.

17. Duplicate Payments

If a user believes that the same service has been charged more than once, the user should contact us with the relevant transaction details.

After verification, an incorrectly duplicated payment may be refunded through the applicable payment method, subject to verification and applicable payment processing procedures.

18. Refund Requests

Refund requests should be submitted as soon as possible and should include sufficient information to identify the transaction, such as the user's name, registered mobile number or email address, transaction reference, payment date, service involved, and reason for the request.

Users should not send passwords, OTPs, card PINs, CVVs, banking passwords, or other confidential authentication information when requesting a refund.

19. Refund Method

Where a refund is approved, it may normally be processed through the original payment method or through another appropriate method supported by the applicable payment provider.

The availability and timing of different refund methods may depend on the payment gateway, bank, card issuer, UPI provider, booking partner, or other financial institution.

20. No Guaranteed Refund

Nothing in this policy guarantees a refund in every situation. Refund eligibility depends on the specific service purchased, the status of the transaction, applicable provider policies, cancellation conditions, and applicable law.

21. Contact for Refund Questions

For refund-related questions or transaction issues, contact iloveblr.com at hello@iloveblr.com .

Providing complete transaction information helps us identify the payment and determine the appropriate next step.

22. Changes to This Refund Policy

iloveblr.com may update this Refund Policy from time to time to reflect changes in services, payment methods, promotional products, booking arrangements, legal requirements, or operational practices.

The updated version will be published on this page with the applicable updated date.

23. Related Policies

This Refund Policy should be read together with the Terms and Conditions and Privacy Policy of iloveblr.com.

Promotional services, community posts, advertisements, events, offers, bookings, and other services may also be subject to additional terms displayed at the time of purchase or submission.

24. Final Note

This Refund Policy is intended to clearly explain the general refund approach of iloveblr.com. Specific transaction terms, third-party provider rules, applicable cancellation conditions, and applicable law may take precedence where required.

If you have a question about a particular payment or promotional service, contact us at hello@iloveblr.com with the relevant transaction details.