Privacy Policy

At a Glance

• We never sell data. Your personal information is not sold to third parties.
• Google data stays private. Your email, Google ID, first name, last name and Google profile photo are never shown publicly.
• Public identity = your Display Profile. You choose your display name and optional display photo. If unset, we show "BLR User".
• Gateways handle paid promotions. Card, UPI and net banking details never touch our servers.
• Chat stays private. Messages are visible only to participants and safety review.
• 30-day response. Access, correction and deletion requests answered within 30 days.

1. Introduction and Scope

This policy explains what we collect when you use our platform, how we use it, and what we show publicly. It is part of the broader legal set that includes our Terms & Conditions and Safety Guide.

2. Independence and No Affiliation

iloveblr.com is an independent digital platform Full independence statement: About §2.

3. Information We Collect

3.1 Account — Google OAuth

When you sign in with Google, we receive: email address, Google ID, first name, last name, and profile photo. We do not store your Google password. iloveblr's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements.

These Google-sourced details are never shown publicly. They are used only inside our backend for account identification, security, duplicate-account detection, fraud investigation, legal compliance and essential account communications. See §3.2 and §8.

3.2 Display Profile — Your Public Identity

Your public-facing identity on the platform comes from a separate Display Profile that you create and control. It consists of a display name and, optionally, a display photo.

• You choose your own display name.
• You choose whether to upload a display photo.
• You can change these at any time.
• Your Display Profile is what other users see next to your listings and chat messages.

If you have not set a display name, the platform automatically shows the placeholder "BLR User". This placeholder is a fixed, non-personal label. It is not derived from your Google account, email, or name in any form.

3.3 Verification Data

To publish any classifieds ad, you must verify a mobile number. Verification may use OTP via SMS, a direct verification call, or an email confirmation link. We store the verification result (verified / not verified) and the number used for that ad. A phone number you choose to add to an ad is public; your Google data is not. Full detail on what verification proves and what it does not: Safety Guide §3.

3.4 Chat System — Contact Seller, Employer, Organizer

Messages you send via chat, timestamps and participants. Stored for safety, fraud prevention and dispute resolution. Chat content is not public. Your chat identity uses your Display Profile, not your Google name.

3.5 Payments — Paid Promotions

Payment confirmation, transaction ID, amount and status from third-party gateways like Razorpay, PhonePe, PayU, Stripe. We do not store full card number, CVV, UPI PIN or net banking password. That data is handled directly by the gateway.

3.6 Classifieds Ads

Ad title, description, price, location, category, photos you upload, plus phone if you add it to the ad. Phone in an ad is visible to other users. Ad content and the Display Profile attached to it are public.

3.7 Technical

IP address for security and fraud prevention, device type, OS, browser, login history, pages viewed, searches, referring URLs.

4. How We Use Chat Data

• Enable communication between buyers and sellers, job seekers and employers, users and organizers.
• Prevent fraud, spam, harassment and scams across classifieds ads.
• Resolve disputes about classifieds ads when reported.
• Improve safety and moderation.

We do not sell chat data. Only participants and the moderation team for safety review can access chat when needed. Chat is not shown publicly.

5. Payments via Third-Party Gateways

Payments for paid promotions above the free limit are handled by third-party gateways. Their privacy policies govern your payment information:

• We only receive confirmation that payment succeeded or failed, with a transaction ID.
• For refunds on paid promotions, we initiate the refund via the gateway; the gateway processes it to the original method within 5–10 working days.
• Payments between users for classifieds ads are not processed by iloveblr, so no gateway data is collected for those transactions.

6. What You Can Do Without Login

Browse classifieds ads, search and filter by locality, view ads anonymously, report posts without an account. To post an ad, use chat, like, comment or promote a listing, signing in with Google is required.

7. Cookies

• Session: Keeps you logged in; expires on browser close.
• Persistent login: Up to 30 days.
• Preferences: Filters and saved search settings.
• Security: Cloudflare bot protection.
• Analytics: Google Analytics 4 anonymous traffic.

8. How We Share Your Information — Public vs Private

We do not sell personal data.

Public: Your Display Profile — the display name and optional display photo you set yourself. If you have not set a display name, "BLR User" is shown instead. Ad content is visible to all. A phone number you choose to add to an ad is public. Email is never public.

With other users: When you use chat, your Display Profile and relevant contact info are shared with the seller, employer or organizer to fulfil your enquiry. For classifieds, contact info you put in an ad is visible to anyone browsing that ad.

Service providers: Google, Cloudflare, Firebase, hosting providers, and payment gateways for paid promotions.

Legal: If required by law.

9. Verification and Monitoring Data

To protect users, we operate layered verification — Google OAuth for every interactive action, mobile OTP / call / email before any ad is published — and continuous backend monitoring of activity across listings, edits, chat, reports and interaction patterns to control spam, fraud and irrelevant activity.

Important limitation: No system — automated or manual — can provide a 100% guarantee. Verification confirms that an identity exists; it does not certify the truth of any listing. Full explanation of what each layer proves and does not prove: Safety Guide §3.

10. Data Retention

• Account data: While active, plus 12 months after deletion.
• Display Profile: While active, deleted with your account.
• Ads: Until deleted or expiry (free 30 days, promoted longer).
• Chat messages: Up to 12 months for safety and disputes.
• Verification records: Up to 12 months.
• Payment confirmations: 12 months.
• IP logs: 12 months.
• Cookies: Session cookie on logout; persistent cookie 30 days.

11. Your Rights

You have the right to access, correct or delete your account, export your ads and chat history, change or remove your Display Profile at any time, and withdraw consent for notifications. Contact us via the email listed at the top of this page. We respond within 30 days.

12. Security

HTTPS via Cloudflare, hashed tokens and restricted access. Payment data is handled directly by gateways with PCI-DSS compliance. No system is fully secure — use a strong Google password and enable 2FA.

13. Children's Privacy

This platform is not for users under 18. We do not knowingly collect data from minors.

14. International Users

Operated from India. Data may be transferred to and processed in India and in countries where our service providers operate. Where you are located in a jurisdiction that grants additional rights under laws such as the EU General Data Protection Regulation (GDPR) or similar regimes, you may exercise them by contacting us at hello@iloveblr.com.

15. Changes

We may update this policy. The date at the top will be updated accordingly. Material changes will be communicated via a prominent notice on the platform or by email. Continued use after changes means acceptance.

16. Contact and Grievance

For privacy questions, rights requests or grievances under the IT Act, 2000, email hello@iloveblr.com. We acknowledge within 24 hours and resolve within 15 days. Based in Bengaluru, Karnataka, India.

17. Consent

By using the platform as a guest or after Google sign-in, you confirm that you have read and understood this policy, including that all listings are advertisements only; that Google-sourced data is never shown publicly; that your public identity is your Display Profile (default "BLR User");.